Demand Planning Manager

Date: 3 Feb 2026

Country: Indonesia

Location:

Tangerang, ID

Function: Operations

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real.

Product Information

Cocoa

We are a leading supplier of cocoa beans and cocoa ingredients, including cocoa powder, cocoa butter, and cocoa liquor, ranking among the top three processors worldwide. We are a cocoa supplier that provides great natural cocoa ingredients to customers all over the world, working with partners across the supply chain to create indulgent treats for consumers while helping to provide a positive future for cocoa. We work closely with our customers to inspire new concepts and solve for challenges they face in developing new cocoa products for their consumers, while delivering value to their business. Building on two decades of supporting farmers and cocoa-growing communities, around the world, we launched Cocoa Compass in October 2019, with the report published in 2024 winning Sustainability Report of the Year at the UK Green Business Awards! It sets challenging goals to tackle the key issues facing the cocoa supply chain by 2030, with interim milestones for action. We are proud to have already achieved, in 2020, 100% traceability and deforestation monitoring in our direct cocoa supply chain. We source from nine regions across Africa, South America and Asia and operate processing, milling, and refining facilities close to major consumption markets in Europe, the Americas, and Asia. Our cocoa brand portfolio includes deZaan, with over 100 years of excellence, Unicao, Joanes, Macao, Husyman, as well as Britannia specialty fats

Job Description

Reporting into the Head of Supply Chain, the role is responsible for executing the activities of logistics planning related to the Sales position (Sales Book + Forecast) and ensuring optimal utilisation of production capacity, including coverage of determine packaging and raw materials needed to cover production demand and to make sure the schedule is followed during production. This includes areas of demand planning, supply planning, production planning and inventory management including all the administrative and operational tasks and support related to planning and execution of production schedules.

Key Deliverables

Consolidation demand reports and provide the Demand /Supply analyses.
Oversee short- and medium-term positions for All product groups.
Timely planning of S&OP driven meetings and resulting decision actions
Actively adjust the S&OP plan at the time of capacity and/or quality issues
Translate sales orders, sales contracts, and forecast into production plans and schedules to fulfil customer’s requirements.
Coordinate and administrate production workflow for one or multiple products, ensuring sufficient raw materials, components, staff and other necessary items are procured and ready to create finished products according to the schedule specified.
Allocate products available for shipments to meet contractual obligations with customers.
Monitor manufacturing performance (e.g.: right first time, reject, etc.) and actively adjust production schedules in response to equipment failures or supply shortages.
Liaise with Quality Assurance department to ensure that customer’s requirements are met and products are released on time.
Liaise with Quality Control, SAP reporting + Reprocessing Planning.
Work with our Raw materials (eg: Beans) on the Quality & Supply.
Liaise with Shipping and Warehouse teams on daily shipment execution to unallocated and reallocate stocks when required.
Liaise with the Commercial team on the acceptance and delivery of wider-specs products.
Liaise with Customs/Logistics on Track/Trace special production runs. From beans to FG.
Execute work order creation and closing in SAP
Check and correct system transaction errors in SAP at month end close.
Prepare reports outlining production activities and effectiveness.
Directing work to be performed by his/her team & Instructing on the method of approach.
Supervising the execution of the work (qualitatively and quantitatively), monitoring progress.

Requirements

Minimum Bachelors or equivalent degree.
Knowledge with SAP system is a must.
Working knowledge of MS Office and ERP systems
Advanced on Excel.
Effective and good communication skills, (English B2)
Excellent planning and organization skills
Strong problem-solving skills
Excellent knowledge of production planning and quality control principles
Planning working experience (4+ years) in food manufacturing environment preferred

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.