CLMRS Field Officer

Date: 12 Aug 2025

Country: Ghana

Function: Sustainability

Sub-Function: Product Sustainability - Program Support

About Us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Product Information

Cocoa

We’re a super specialist in all things cocoa – beans, powders, butters and beyond. In fact, we are the number one
cocoa bean supplier globally with a leading presence in 10 key producing countries across Africa, Asia and South America. In our direct sourcing, our traceability from the farm to the factory allows us to drive sustainable practices across the cocoa supply chain.

Role Overview

CLMRS Field Officers serve as the primary point of contact for households participating in the Child Labour Monitoring and Remediation System (CLMRS). They build trusted relationships with farming families, provide ongoing support and guidance, raise awareness about child labour and child rights, and follow up on identified cases to ensure meaningful remediation.

Officers are equipped with the necessary tools (e.g., tablets, awareness materials) and receive continuous training, mentoring, and technical support from Project Managers and CLMRS Supervisors to effectively carry out their responsibilities.

Key Responsibilities

Under the supervision of the CLMRS Field Supervisor, the Field Officer will:

Conduct regular visits to assigned households and farms to engage with families and promote child protection.
Raise awareness on child labour and child rights, encouraging positive behavioural change.
Interview all household members, including children aged 5–17, to identify cases of child labour or risk.
Verify child labour cases through farm visits and complement household data.
Provide guidance and support to households to help children transition out of child labour, including delivering material support when necessary.
Recommend additional support based on the specific needs of children and families.
Conduct follow-up visits every 3–6 months to monitor progress and evolving needs.
Track and report on the implementation and impact of prevention and remediation actions.
Promote child protection at the community level through awareness campaigns and data collection.
Collect and upload accurate data using standardized mobile tools.
Facilitate visits by International Cocoa Initiative (ICI) staff and partners to communities and households.
Maintain all project equipment and materials in good working condition.

Qualifications and Experience

Minimum of a Diploma or University Degree.
Experience in child protection or anti-child labour initiatives is a strong asset.
Familiarity with life in cocoa-growing communities.
Demonstrated integrity, empathy, and respect within community settings.
Ability to communicate sensitively and support behavioural change.
Willingness to learn and coach others.
Must maintain neutrality (e.g., not affiliated with political parties).

Required Skills and Competencies

Strong interpersonal skills and ability to build trust-based relationships.
Ability to work independently and under pressure while maintaining accountability.
Proficiency in using smartphones and mobile data collection applications.
Excellent organizational and time management skills.
Experience in facilitating discussions and knowledge-sharing sessions.
Effective information management and reporting skills.
Willingness to travel frequently within assigned communities.
Proficiency in spoken and written English.
Fluency in Akan or other relevant local languages.
Ability to operate a motorcycle (valid license or willingness to obtain one).

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.