Regional Sales Lead, Dairy

Job Description

Position: Regional Sales Lead, SEA, Dairy

Reporting to: Vice President, Sales

Location: Singapore, ofi Marina One office

Olam Food Ingredients (ofi) is a global leader offering ‘on-trend’ sustainable, value-added food ingredients & solutions, enabling consumers to enjoy the healthy & indulgent products they love. ofi is a part of the Olam Group, a leading food and agri-business, supplying food ingredients, feed, and fibre to thousands of customers worldwide, ranging from multi-national organizations with world famous brands to small family run businesses. More information about Olam can be found here. ofi was formed in January 2020 as part of the re-organization of the Olam Group.

Olam Food Ingredients is now known as ofi. Focused on the raw materials and ingredient platforms that we're known for globally - cocoa, coffee, dairy, nuts, and spices. We still offer everything we did before. What’s new is that we’re adding capabilities - especially in product development - working closely with our customers, sharing our fresh ideas to inspire new concepts. Making it real at every step, from plant to palate.

Job Summary

The Regional Sales Lead for SEA will be responsible for all sales of Dairy commodity. The role will take direct responsibility for a few markets/customers. Primary KPI’s for the role will include increasing access to customers in the region, meeting sales targets, developing a deep understanding of market demand and pricing.
This role will require a lot of internal coordination with various stakeholders including traders in origins, logistics teams, manufacturing sites as well as product development and innovation teams. Expect to travel at least 30-40% of the time being in the market and getting to understand the customers better.

Key responsibilities:

• Client Relationship Management: Build and maintain strong, long-term relationships with key accounts, serving as their primary point of contact.
• Sales Strategy Development: Develop and implement strategic sales plans to achieve revenue and growth targets.
• Account Growth: Identify opportunities to upsell and cross-sell dairy ingredients, aligning solutions with client needs.
• Act as the customer advocate within ofi, aligning stakeholders and coordinating efforts to ensure risks are mitigated and customer needs are met efficiently and effectively
• Market Insights: Stay updated on market trends, industry developments, and competitors to provide actionable insights to clients and the business.
• Negotiation & Contract Management: Negotiate pricing, contracts, and terms to secure deals that benefit both the company and the client.
• Collaboration: Work closely with internal teams (e.g., R&D, supply chain, and production) to ensure product quality and timely delivery.
• Performance Reporting: Track and report on account performance, sales metrics, and client feedback to drive continuous improvement.

Requirements:

• A recognised degree with 5 - 10 years of food commodity sales working experience
• Proven experience in B2B sales, preferably in dairy ingredients or the food industry.
• In-depth knowledge of Sales and sales Processes in the region.
• Experience in food commodity sales in the Thailand market is a key.
• Ability to present to customers senior management/board-level teams
• Excellent communication, negotiation, and relationship-building skills
• Knowledge of key account management and specific customers is a plus
• Fluent in English, and other Asian languages is an asset