Internal Communications & Engagement Specialist

Date: 8 Jun 2025

Country: United Kingdom

Function: Marketing and Communication

Sub-Function: Internal Communications

About Us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Job Description

Do you crave to be part of a company that’s a global leader in the food & beverage industry? Interested in working with a diverse team of colleagues from Uganda to the United States? We’re looking for a dynamic and driven Internal Communications Specialist to join our global team and help bring our internal communications strategy to life. This is an exciting opportunity for a rising communications professional who is passionate about engaging employees through creative, high-impact storytelling.

Based in London and reporting to the Head of Internal & Change Communications, you will play an important role in shaping the communications experience for our employees. You’ll work closely with colleagues across different time zones, so you need to be smart and efficient in your approach, able to juggle multiple projects and have a keen eye for detail and accuracy. The work is genuinely fascinating and rewarding, as well as varied and fast-paced. From organising live events to writing global news, to building out creative assets, we can guarantee you'll never be bored!

Key Deliverables

Support the delivery of the global Internal Communications strategy through engaging campaigns and multi-channel tactics that inspire and connect employees worldwide.
Develop and deliver communications plans for global creative campaigns aligned with our EVP and business priorities.
Write, edit, and produce compelling content across formats and platforms, ensuring clarity, consistency, and alignment with our tone of voice.
Maintain and coordinate communications calendars to ensure alignment and visibility across global audiences.
Collaborate with internal stakeholders and a global network of communicators to ensure timely and effective content delivery.
Support executive communications and events, including global town halls and leadership messaging.
Monitor and report on engagement metrics to continuously improve communications effectiveness.
Act as the primary liaison with the Staffbase support team, proactively managing platform performance and issue resolution.

What You'll Bring

Exceptional writing and editing skills with the ability to simplify complex topics into clear, engaging messages.
A creative mindset with strong attention to detail and a flair for making communications memorable.
Strong organizational and project management skills with the ability to juggle multiple priorities and deadlines.
A collaborative, hands-on approach with a desire to learn, grow, and take ownership.
Confident communicator with excellent presentation and interpersonal skills.
A balance of professionalism, energy, and adaptability.

Experience Requirements

Bachelor’s or Master’s degree in Communications, Journalism, Public Relations, or a related field.
Reasonable number of years of experience in internal communications, ideally in a global, matrixed organization.
Proven success in delivering multi-channel campaigns that drive employee engagement and support strategic goals.
Experience working across time zones and cultures.
Proficiency in Microsoft Office (Word, PowerPoint, Excel), SharePoint and Teams. Experience with Staffbase is highly desirable.
Experience of vendor management and strong stakeholder engagement skills.
Fluent in English, with excellent verbal and written communication skills. English proficiency certification required if not a native speaker or graduate of an English-speaking institution.
Proficiency in additional languages desirable.

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.