Logistics and Shipping Manager

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us.  We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real. 

Job Purpose 

To oversee the shipping documentation process, loading and inspection operations, and the validation of operational certificates and licenses across the supply chain. This role ensures full compliance with ofi’s shipping guidelines and documentation management procedures.

Key Responsibilities

• Coordinate with the overseas team to ensure timely shipment of goods and the preparation of all required shipping documents. 
• Liaise with clearing agents at ports and local borders to facilitate smooth customs processes. 
• Monitor daily inventory levels of all products in transit. 
• Perform managerial duties including planning, evaluating, organizing, integrating, and delegating tasks effectively. 
• Manage loading and offloading schedules in coordination with internal teams and external contractors. 
• Ensure accurate and timely recording of all transactions to maintain correct inventory status. 
• Validate company operational certificates and licenses, and oversee their renewal and expiry management. 
• Ensure timely registration of product sales with relevant regulatory authorities in accordance with applicable frameworks. 
• Prepare and issue export documentation in line with buyer specifications and agreed timelines. 
• Ensure full compliance with quality assurance protocols and statutory regulations. 
• Collaborate crossfunctionally with other departments to support seamless operations.

Person Specification

• A minimum of a bachelor’s degree in a business-related field from a recognized institution. 
• A master’s degree in business administration or a related professional qualification is an added advantage. 
• 5–7 years of experience in shipping, clearing, and forwarding, or within an export oriented company. 
• Strong background in export/import processes, documentation, cost and budget planning, and execution. 
• Indepth knowledge of logistics and shipping operations. 

Core Competencies:

• Logistics & Shipping Expertise: Solid understanding of end-to-end shipping and documentation processes. 
• Ownership: Proactively ensures timely execution of shipments and documentation, raising issues promptly. 
• Responsiveness: Quickly addresses stakeholder queries and proactively shares shipment updates. 
• Communication & Relationship Management: Maintains clear communication and strong professional relationships with internal and external stakeholders to ensure smooth operations. 
• Leadership: Motivates and guides the team to maintain high performance, especially during peak periods. 
• Reporting: Delivers timely and accurate shipment and operational reports as required.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. 

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.