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IT Support Engineer

Date:  22-Sep-2022
Country:  Indonesia
Function:  Not Applicable
Sub-Function:  Not Applicable

About Us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Job Summary


Job Descriptions:

  • Highly experienced in providing support to Large Corporate Infrastructure 250+ end-users
  • Hands-on experience in desktop, laptop, printer & scanner configuration
  • Installation & Troubleshooting of Antivirus, MS office, outlook clients, and other software
  • Knowledge of audio/ video conference device setup
  • Hands-on experience in supporting Windows 7/10, Patch management, etc.
  • Experience in troubleshooting all office network related issues (Switches/Wifi)
  • Sound knowledge of LAN/WAN/MPLS / SDWAN
  • Basic knowledge of application installation & troubleshooting  
  • Ability to work with teams across geographies and time zones
  • Hands-on experience in Asset Management tools i.e. Desktop Central
  • Good communication skills to handle corporate users.
  •  Sound knowledge of Office 365 to prepare reports and dashboards.
  • Good Technical knowledge of the latest technology trends
  • Vendor management.
  • Coordinate discussions between Central IT and country team
  • Managing other locations within and around Indonesia (cluster) and their resources. 

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.

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