Shipping Manager

Date: 3 Feb 2026

Country: Indonesia

Location:

Jakarta, ID

Function: Operations

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real.

Product Information

Dairy

Dairy products have long been a nutritious part of diets worldwide. We keep dairy moving around the world with our supply chain expertise and on-the-ground capabilities. Our dairy supply chain and operations span 25 countries across 6 continents, with an estimated 300,000 cows producing the milk needed for our ingredients. Most of our dairy ingredients are sourced from a portfolio of manufacturers and suppliers across North America, South America, Europe, and Oceania.

ofi’s first dairy production facility is in Johor, producing filled milk powder and blended dairy ingredients. Our Malaysia plant is also the heart of dairy innovation, developing customized dairy solutions for fast-growing markets in Asia, the Middle East and Africa.

ofi’s second dairy production facility is in Tokoroa, close to hundreds of quality dairy farms in the Waikato region – the heartland of New Zealand’s dairy industry. Today, we partner with more than 100 dairy farmers who supply raw milk to our plant.

We strive to provide solutions for our customers that deliver environmental benefits while minimizing industry challenges. Our biomass boiler and animal feed, formulated with almond by-product for dairy cows in New Zealand, are excellent examples of this ambition

Job Description

The Shipping Manager is responsible for overseeing and coordinating all activities related to order fulfillment and the preparation of products for domestic and international shipment. This role ensures that all outgoing shipments are accurate, timely, and compliant with carrier requirements, including expedited shipping services. In addition to shipping operations, the Shipping Manager is responsible for export and import processes, ensuring all cross‑border movements comply with regulatory requirements.

As a key contributor to the company’s logistics and fulfillment operations, the Shipping Manager ensures smooth workflow, effective team supervision, and adherence to quality and efficiency standards throughout the shipping process.

Key Responsibilities

Oversee and manage the full permitting and shipping process, ensuring all activities are executed efficiently and in compliance with regulations.
Direct and coordinate daily operations related to permitting, export, import, and shipping activities.
Ensure all licenses, permits, and regulatory documents are processed accurately and issued within required timelines.
Conduct thorough investigations and gather necessary information to support applications for licenses and permits.
Serve as the main liaison between the company, clients, government offices, and regulatory agencies to facilitate smooth processing of permits and shipping documentation.
Provide guidance and support on compliance issues, including handling and advising on litigation matters related to shipments, permits, or regulatory requirements.

Requirements

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum 5 years of experience in shipping, export/import administration, or logistics operations.
Fluent in English (written and spoken) is preferred, especially for international documentation.
Proven experience handling permits, licensing, and regulatory compliance, especially for international shipments.
Familiarity with customs regulations, international trade compliance, and documentation requirements.
Strong understanding of export/import procedures, customs clearance, and international shipping documentation.
Proficiency in logistics or warehouse management systems (WMS), ERP, or shipping software.
Ability to interpret regulatory guidelines and government requirements for permits and licensing.
Willingness to stay updated on changes in customs laws, permit regulations, and international trade policies.
Ability to handle confidential information with integrity.

Soft Skills and Competencies

Strong organizational and multitasking abilities with high attention to detail.
Excellent communication skills for liaising with government offices, agents, clients, and internal teams.
Strong problem‑solving skills, especially when dealing with regulatory issues or shipment delays.
Ability to work effectively under tight deadlines and manage multiple priorities.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.