About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us.  We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real. 

Purpose of the role

Responsible for region-wide detailed solution deployment planning, preparation, readiness, and cutover activities. The role ensures successful app deployment and adoption across origins in the region.

Key Responsibilities

• Develop comprehensive app deployment and adoption plans for the region.
• Engage origin leaders and business units for endorsement and support.
• Full ownership for UAT to be done with business users and ensure the feedback is validated and clear before go live
• Lead and coordinate solution deployments across multiple countries.
• Manage readiness checklists, training, communications, and hypercare.
• Ensure high-quality data migration and user setup.
• Define regional change strategy for app adoption and usage.
• Conduct post-deployment reviews and implement improvements.
• Track and report deployment issues and adoption KPIs.
• Drive efficiencies for scaling with continuous improvements.
• Assist Product Team with scoping insights or review based on regional understanding.
• Prioritize and Approve the small enhancements (under 40 hours) and Support requests for countries in your region coming in and provide processes to achieve the best support service from Mindsprint in regard to their regions needs on behalf of ofi IT.  
• Help on tracking quality of data and highlight necessary corrections needed in business process or any changes / enhancements needed in the App

Expectations

• Entrepreneurial approach with ability to prioritise and lead multiple projects.
• Familiarization with business process and quick learn on operational scenarios
• Deep familiarisation with digital apps.
• Communication and networking skills and establish strong business connect
• Ability to generate processes for effective software deployment and adoption.
• Hands-on with office tools / excel tools

Role Highlights

• Truly global influence within the region.
• Ambassador for digital adoption across the region-  usage of OFIS, ofi Direct, Digital Warehouse / Track n Trace / GeoDb ect
• Includes rationalisation of unauthorised apps.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. 

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.