Packing Center Head (Shipping & Commercial)

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us.  We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real. 

The Packing Center Head (Shipping & Commercial) oversees all post-processing operations, including quality-compliant packaging, inventory management, export shipping logistics & documentation, and commercial reporting for our cashew processing facility.

This role bridges factory output and global distribution. You will ensure that processed cashews are packed to international food safety standards, containerized efficiently, and shipped on time while managing costs and commercial compliance.

Key Responsibilities

1. Packing & Production Management

• Maintain strict food safety standards (BRC, HACCP, FSMA) during primary and secondary bulk cashew packing and ensure importing country food safety compliance
• Optimize packing line efficiency to meet daily/weekly/monthly/annual volume targets.
• Manage vacuum packing, and other key control steps to preserve quality as per HACCP/BRC.
• Control packaging material inventory and reduce waste.

2. Shipping & Export Logistics

• Coordinate stuffing and sealing of containers to meet customer requirements.
• Oversee warehouse storage conditions (temperature and humidity control) to prevent infestation or spoilage

• Oversee the preparation of accurate export documentation on quality and labelling to meet the buyer/destination market regulations
• Track and manage commercial contracts, ensuring shipping timelines align with buyer agreements.
• Interface with buyers and quality auditors for pre-shipment inspections (e.g., SGS inspections).
• Manage the commercial budget for kernel shipments

Performance Metrics (KPIs)

• OTIF Rate: % of shipments dispatched within the contract window.
• Quality Compliance: Zero container rejections due to packing defects, moisture, or infestation.
• Cost Efficiency: Reduction in per-ton packaging and logistics spend.
• Documentation Accuracy: Zero delays at customs or load ports due to paperwork errors.
• Audit Management: Lead the various Quality & Food Safety Audits and EHS Audits with zero NCs

Requirements & Qualifications

Experience   

• 5+ years in food processing and export of high-volume agricultural commodity packing with understanding of customer management, packaging and quality management

Education     

• Master’s degree in supply chain, Business Administration, or Agri Business Management with prior engineering experience

Technical Skills         

• Strong knowledge of bulk food packaging technology

Certifications

• HACCP, BRCGS, or food safety management training essential

Competencies

• Deep understanding of cashew quality grades and defects
• Experience with food safety audits
• Understanding of Production processes and maintenance processes
• Understanding of Logistics management of containerized exports

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. 

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.