HR Supervisor

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us.  We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real. 

HR Supervisor

Location : Abidjan, Côte d'Ivoire

Reporting To : Country HR Head, IVC

Job Purpose

The HR Supervisor will provide operational HR support, partnering with production leaders to manage employee relations, workforce planning, compliance, and employee engagement. He/she will ensure effective HR service delivery, supports a productive and safe workplace, and contributes to the overall performance and effectiveness of the workforce.

Key Responsibilities

1. Leadership & HR Management

• Lead and develop the HR team to ensure effective service delivery.
• Set performance objectives and monitor team productivity and results.
• Drive continuous improvement initiatives to enhance HR processes and operational efficiency.

2. Employee Lifecycle Management

• Oversee recruitment, onboarding, and employee records management.
• Support workforce planning, employee development, and career progression initiatives.
• Ensure compliance with employment laws, policies, and HR procedures.

3. Payroll Administration

• Review and validate payroll inputs to ensure accuracy and timely processing.
• Monitor attendance and timekeeping records for payroll purposes.
• Resolve payroll discrepancies and coordinate with relevant stakeholders.

4. Contractor & Temporary Workforce Management

• Manage contractor and temporary workforce administration and compliance.
• Monitor attendance, deployment, and performance of contract workers.
• Review and approve contractor invoices and contract documentation.

5. HR Strategy & Organizational Development

• Support organizational change and workforce transformation initiatives.
• Analyze HR metrics and provide recommendations to improve productivity and performance.
• Contribute to talent management and performance improvement programs.

6. Employee Relations & Internal Communication

• Manage employee relations matters, including grievances and disciplinary cases.
• Build strong relationships with employee representatives and union officials.
• Coordinate internal communication initiatives to strengthen employee engagement.

7. Administration, Health, Safety & Compliance

• Ensure compliance with labor legislation, company policies, and regulatory requirements.
• Support health and safety initiatives and participate in safety committee activities.
• Coordinate employee training programs and promote workplace well-being.

Qualifications & Experience

Education

• Bachelor’s degree in human resources management, Business Administration, Industrial Relations, Psychology, Social Sciences

Experience

• 3 - 8 years of HR experience.
• Minimum 2-3 years in a supervisory role.
• Experience in a manufacturing, industrial, mining, FMCG, or production environment.
• Experience in HR operations within a manufacturing or plant environment.
• Strong knowledge of employee relations, labor laws, and industrial relations.
• Proven experience managing a large blue-collar workforce.
• Proficiency in recruitment, performance management, and HR systems.
• Excellent communication, problem-solving, and organizational skills.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. 

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.