Senior Product Owner Salesforce

Date: 9 Sept 2025

Country: Netherlands

Location:

Amsterdam, NL

Function: Sales

Global Grade: 11

About Us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

About the role

We are seeking an experienced and strategic Salesforce Senior Product Owner to join our team and drive the ongoing development and optimization of our Salesforce platform. As the key liaison between six business platforms, five regions and IT technical teams, the Salesforce Senior Product Owner will play a critical role in defining product vision, gathering, and prioritizing requirements, and ensuring successful delivery of Salesforce solutions that align with business goals. Reporting directly to the Senior Vice President, Head of Global Strategic Accounts, the Salesforce Senior Product Owner will serve as a key interface between business and technology, ensuring that Salesforce delivers measurable value to the organization. The role is based in the Netherlands and requires international travel to support global initiatives, foster cross-regional collaboration, and engage with senior strategic stakeholders.

Responsibilities

Product Ownership: Act as the primary owner of the Salesforce platform, translating business needs into a clear product roadmap and backlog.
Requirements Gathering: Partner with cross-functional teams (Sales, Marketing, Service, Operations, IT) to capture business requirements and user stories.
Backlog Management: Define and prioritize the product backlog, ensuring features deliver maximum value and align with strategic objectives.
Sprint Planning & Delivery: Collaborate with Salesforce developers, admins, and architects during sprint planning, grooming, and review sessions.
Training & Superuser Network: Build and maintain a superuser network with change champions and trainers in every business platform and region, providing training both to new-comers and refreshers to existing colleagues as platform updates. Developing and updating training materials, webinars and company intranet pages. Serve as the voice of the customer and key point of contact for commercial stakeholders in sales, marketing, innovation, sustainability, quality & food safety, legal & compliance, ensuring transparency and managing expectations.
Testing & Validation: Oversee user acceptance testing (UAT), validate that solutions meet requirements, and facilitate training and documentation.
Data Governance: Ensure data integrity, compliance, and consistency across the Salesforce ecosystem and represent Sales & marketing data quality needs in all upstream & downstream applications.
Platform Expansion: Drive the adoption of new Salesforce features and products (e.g., Sales Cloud, Marketing Cloud, Service Cloud) as business needs evolve.

Organizational Effectiveness

Adoption: Coaching platforms and regions to adopt and adhere to global commercial processes on Salesforce is a key deliverable.
Global Strategy Alignment: Collaborate with senior leadership to align Salesforce capabilities with global commercial strategies, ensuring platform development supports long-term business goals across all regions.
Executive Stakeholder Engagement: Regularly engages with executive level stakeholders across platforms and regions to gather strategic input, communicate roadmap progress, and ensure alignment with global priorities. Serve as the voice of the customer and key point of contact for commercial stakeholders in sales, marketing, innovation, sustainability, quality & food safety, legal & compliance, ensuring transparency and managing expectations.
Change Management Leadership: Lead global change management initiatives related to Salesforce adoption, including stakeholder engagement, communication planning, and impact analysis across diverse culture and operational contexts.
Continuous Improvement: Identify opportunities to improve processes, implement automation, and enhance the user experience through Salesforce capabilities.

Requirements

Qualifications:

Bachelor’s degree in business, Information Systems, or related field (or equivalent experience)
7 years of experience with 3+years of experience as a Product Owner, Business Analyst, or similar role within a Salesforce environment ideally from an industry with manufacturing.
Excellent communication, presentation, and stakeholder management skills
In-depth understanding of Salesforce platform capabilities (Sales Cloud, Service Cloud, Configure to Quote, Marketing Cloud, etc.)
Proven experience gathering business requirements and managing product backlogs
Strong knowledge of Agile/Scrum methodologies
Salesforce certifications (Admin, Advanced Admin, Platform App Builder, or others) are a plus to the role.
Experience with Jira, Confluence, or other product management tools is preferred

Preferred Skills:

Familiarity with Salesforce integration tools and third-party applications
Experience working in a B2B or enterprise SaaS environment
Experience with sales methodologies such as Miller Heiman, Account-Based Selling, and Solutions Selling.
Understanding of lead-to-cash or customer lifecycle workflows

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.