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Commercial Manager

Date:  12 Jun 2025
Country:  Netherlands
Function:  Sales
Sub-Function:  Front End / Customer Facing

ofi is a global leader at the forefront of food & beverage consumer trends. Through its complementary portfolio of cocoa, coffee, dairy, nuts and spices ofi delivers sustainable, natural, and plant-based ingredients & solutions to its global and diversified customer base.  ofi has 20,000+ employees, is in 51 countries and supplies food and raw materials to over 8,000 customers. 

 

One in five chocolate bars produced anywhere in the world use our cocoa beans and products. We supply enough coffee beans to brew over 90 billion cups of coffee and our nuts, spices and dairy products are used in millions of products around the world. But we don’t just source or grow the raw materials for these products: our team of chefs and food scientists are working closely with our customers, sharing our fresh ideas to inspire new concepts. Making it real at every step, from plant to palate.

 

We’re also driven by our Purpose – ‘Be the change for good food and a healthy future’. By working with ofi, you’ll be helping to create real impact on the ground. Sustainability is built into our business model - from our offices to our farming operations and supply chains, we’re acting across issues as diverse as farmer poverty, deforestation and greenhouse gas emissions. 
 

About the Role

Are you passionate about the cocoa industry and ready to take on a dynamic role in a global company? We are seeking a Commercial Manager to join our team in the Netherlands. In this role, you will be responsible for driving commercial success, managing client relationships, and ensuring the highest standards of service and product quality.

Key Responsibilities

  • Client Relationship Management: Develop and maintain strong relationships with key clients, understanding their needs and ensuring satisfaction.
  • Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape in the cocoa industry.
  • Sales Strategy: Develop and implement sales strategies to achieve revenue targets and expand market share.
  • Contract Negotiation: Negotiate contracts with clients and suppliers to ensure favorable terms and conditions.
  • Team Collaboration: Work closely with cross-functional teams including supply chain, quality assurance, and finance to ensure seamless operations.
  • Reporting: Prepare and present regular reports on sales performance, market trends, and business development activities.
  • Pipeline Management: Drive the pipeline of new customers month-to-month, ensuring consistent growth and expansion.
  • Client Onboarding: Oversee the onboarding of new clients, ensuring a smooth transition and integration.
  • Product Mapping: Ensure monthly mapping of products with clients to optimize offerings and meet client needs.
  • C-Level Engagement: Build solid and influential relationships at C-Level with top clients to create new sales opportunities.
  • Debt Management: Supervise and coordinate with the finance team to maintain client’s debt exposure under control.
  • Event Representation: Represent the company at fairs, trade shows, conferences, and client events to increase the profile of the company.
  • Risk Management: Conducting risk assessments and managing contractual and commercial issues.
  • Vendor Management: Recruiting and overseeing contractors and vendors1.

Qualifications

  • Experience: 4-5 years of experience in a commercial role within the cocoa or related industry.
  • Education: Bachelor's degree in Business, Marketing, or a related field.
  • Skills: Strong analytical, negotiation, and communication skills. Proficiency in Microsoft Office Suite.
  • Attributes: Self-motivated, results-oriented, and able to thrive in a fast-paced environment.

What we offer

At ofi you will get a position in one of the fastest growing and most sustainable companies in the food-industry. You will have a high responsibility and will start in a very entrepreneurial, open and informal organization with regular social events.

ofi offers the following company benefits:

Competitive salary;

  • Flexible working hours;
  • 25 Vacation days per annum and opportunity to buy 10 extra;
  • Home/work travel allowance;
  • Company pension scheme;
  • Collective medical insurance with company contribution;
  • Company fitness;
  • Company sponsored bike scheme;
  • Collective insurances.

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles
 

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