Cocoa Business Analyst

Date: 10 Mar 2026

Country: Netherlands

Location:

Amsterdam, NL

Function: Digital & Information Technology

ofi is a global leader at the forefront of food & beverage consumer trends. Through its complementary portfolio of cocoa, coffee, dairy, nuts and spices ofi delivers sustainable, natural, and plant-based ingredients & solutions to its global and diversified customer base. ofi has 20,000+ employees, is in 51 countries and supplies food and raw materials to over 8,000 customers.

One in five chocolate bars produced anywhere in the world use our cocoa beans and products. We supply enough coffee beans to brew over 90 billion cups of coffee and our nuts, spices and dairy products are used in millions of products around the world. But we don’t just source or grow the raw materials for these products: our team of chefs and food scientists are working closely with our customers, sharing our fresh ideas to inspire new concepts. Making it real at every step, from plant to palate.

We’re also driven by our Purpose – ‘Be the change for good food and a healthy future’. By working with ofi, you’ll be helping to create real impact on the ground. Sustainability is built into our business model - from our offices to our farming operations and supply chains, we’re acting across issues as diverse as farmer poverty, deforestation and greenhouse gas emissions.

The Role

We are seeking a detail-oriented and proactive Business Analyst to join our cocoa business team. This role is a unique blend of business analysis and support, dedicated to optimizing the Product Line Management (PLM) processes and tools. The ideal candidate will work closely with stakeholders

to enhance efficiency in product management, provide hands-on support, and ensure smooth operations across the PLM desk.

Key Deliverables

Business Analysis

• Collaborate with stakeholders, including commercial, supply chain, and other teams, to collate data to business needs

• Collect, interpret and present data to support decision making at PLM Desk

• Create and maintain dashboards, reports, and KPIs to track product performance and PLM processes.

• Prepare weekly and monthly sales reports by leveraging expertise in product data and analysis.

• Run positions across all three product lines, map to capacities and create free to sell insights

Budget, Forecast Collection and Demand Analysis

• Gather sales forecasts from the sales team and consolidate data into a unified format.

• Analyze forecast data to identify trends, inconsistencies, or potential risks.

• Regularly update and communicate demand forecasts to relevant stakeholders.

• Track sales budgets vs performance and highlight actions required to be taken

Support

• Serve as the first point of contact for PLM-related queries, troubleshooting issues, and providing resolutions.

• As and when needed, enter contracts in the system to support the business.

• Ensure data accuracy and consistency across product line databases and systems.

• Act as a liaison between the PLM desk, IT teams, and other business units for enhancements or issue escalations.

Requirements

• Bachelor’s degree in Business Administration, Data Analytics or related field.

• Experience in business analysis or product management, preferably within the cocoa or food industry.

• Strong analytical skills with the ability to translate complex data into actionable insights.

• Familiarity with data visualization and reporting tools (e.g., Excel, Power BI, Tableau). Strong MS Office skills.

• Excellent problem-solving skills and attention to detail.

• Effective communication and interpersonal skills to work effectively with sales, supply chain, and other teams.

What we offer

At ofi you will get a position in one of the fastest growing and most sustainable companies in the food and agri-industry. You will have a high responsibility and will start in a very entrepreneurial, open and informal organization with regular social events.

ofi offers the following company benefits:

Competitive salary;

Flexible working hours;
25 Vacation days per annum and opportunity to buy 10 extra;
Home/work travel allowance;
Company pension scheme;
Collective medical insurance with company contribution;
Company fitness;
Collective insurances.

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles